FAQs

1. What types of products do you sell?

We specialize in selling patriotic collectibles and gifts. Our top-selling products include high-quality gold-plated Trump collectible coins and banknotes, perfect for showcasing American pride and making excellent gifts for colleagues and friends.

2. How long does it take to receive my order?

It usually takes 2 to 4 weeks for you to receive your order.

3. Can I return my purchase if I'm not satisfied?

Yes, we have a 30-day return policy. If you're not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please contact us at patriotgoodsofficial@gmail.com to initiate the return process.

4. What should I do if my item is defective or damaged?

Please inspect your order upon reception. If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and make it right.

5. Can I return personalized or custom items?

Unfortunately, we cannot accept returns for personalized or custom items. These items are specially made for you and cannot be resold. If you have any concerns about your specific item, please get in touch with us.

6. What items are not eligible for return?

Certain types of items cannot be returned, including perishable goods (such as food, flowers, or plants), personal care goods (such as beauty products), hazardous materials, flammable liquids, or gases. Additionally, sale items and gift cards are non-returnable.

7. How can I exchange an item?

If you would like to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item. Once your return is accepted, you can proceed with the new purchase.

8. How long does it take to receive a refund?

Once we receive and inspect your return, we will notify you about the refund approval. If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

9. What if I haven't received my refund after 15 business days?

If more than 15 business days have passed since your return was approved and you haven't received your refund, please contact us at patriotgoodsofficial@gmail.com. We will assist you in resolving the issue.

10. Do you offer international shipping?

Yes, we offer international shipping. Please note that additional customs fees, taxes, or duties may apply depending on your country's regulations. These fees are the responsibility of the buyer.